RETENTION PROGRAMS

Customer retention is crucial for continuous growth and success, and our clients have turned to us to craft programs and strategies to keep their customers active, engaged, and loyal to their brand.

EX: CLASSPOINTS™

ClassPoints™ is Xponential Fitness' loyalty program designed to boost member engagement and retention. Through automated rewards and strategic incentives, it encourages class attendance, fosters habits, and strengthens brand loyalty, ultimately driving increased revenue for franchise owners.

They Said

We want to enhance member retention and engagement across our Xponential Fitness brands. Loyalty is a crucial aspect of our business, and we need a comprehensive yet streamlined solution to incentivize our members and drive revenue back to the studios.

We Said

Let's create a program that simplifies loyalty within the Xponential Fitness ecosystem, making it rewarding for members to stay engaged and easier for franchise owners to retain their clientele. Together, we'll craft tailored incentives and rewards that not only boost engagement but also foster lasting habits, driving revenue and strengthening brand loyalty.

Seamless Integration for Brands

ClassPoints™ seamlessly integrates with existing brand websites and apps, eliminating the need for additional accounts and allowing them to engage with the program immediately, providing instant access to rewards and benefits.

Tailored Incentives for Members

The program delivers personalized incentives and rewards designed to match individual member preferences and fitness objectives. By analyzing member data and behaviors, the program offers unique benefits, such as exclusive class discounts and milestone rewards, driving higher engagement and loyalty.

Increased Revenue

By incentivizing class attendance and fostering habits through rewards and benefits, Class Points™ increases member lifetime value (LTV) and drives repeat business for franchise owners. The program's integration with the XPASS app enables targeted promotions and referral initiatives, generating net-new leads and expanding the customer base.